You must set up an account with Riocaft and be logged into your account to receive Riocaft support. Then you can contact our support service. Rio Caft Support Time Table ⏱ Time zone Asia/Colombo Monday 09:00 am to 11:00 pm Tuesday 09:00 am to 11:00 pm Wednesday 09:00 am to 11:00 pm Thursday 09:00 am to 11:00 pm Friday 09:00 am to 11:00 pm Saturday 09:00 am to 11:00 pm Sunday 09:00 am to 11:00 pm